A Practical Guide to Incorporating AI in Pharma with Anne Heatherington, R&D Chief Data and Technology Officer at Takeda Pharmaceuticals
May 17, 202400:13:33

A Practical Guide to Incorporating AI in Pharma with Anne Heatherington, R&D Chief Data and Technology Officer at Takeda Pharmaceuticals

Achieving success in digitalizing drug development involves combining knowledge of regulations, a strong foundation in science, and a dedication to innovation.

In this episode, Anne Heatherington, R&D Chief Data and Technology Officer at Takeda Pharmaceuticals, delves into Takeda's unique position as a digital biopharmaceutical company and its commitment to values. Takeda, a global biopharmaceutical company, stands out for its patient-centric approach, focusing on patient trust, reputation, and business in decision-making.

Dr. Heatherington discusses the incorporation of innovative digital technologies like AI, data lakes, and wearables into the company’s operations. She emphasizes the importance of solving real-world problems with AI rather than just following the hype, highlighting the need for a thoughtful approach considering data privacy, consent, and ethical considerations. Anne also explores Takeda's collaboration with MIT, addressing business problems and developing solutions for neurological diseases like frontotemporal dementia. Finally, she concludes with insights into the skills and competencies required for success in the digital transformation of drug development, emphasizing the importance of curiosity and resilience.

Tune in and learn about Takeda's groundbreaking approach to digital transformation in healthcare, leveraging technology to enhance patient outcomes and streamline drug development processes!


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[00:00:00] Hey, everybody, Saul Marquez with the Health Matters podcast.

[00:00:12] I want to thank you for tuning in again to the podcast from Health 2023 here in Las Vegas.

[00:00:18] Today I have the privilege of hosting Dr. Anne Hetherington, R&D Chief Data and Technology

[00:00:24] Officer and Head Data Sciences Institute at Takeda Pharmaceuticals.

[00:00:30] She's an extraordinary leader in the space and leads the overall strategy and execution

[00:00:35] of all quantitative sciences post-close, including biostatistics, global outcomes research, epidemiology

[00:00:42] and digital sciences.

[00:00:44] And thank you so much for being with us.

[00:00:45] My pleasure.

[00:00:46] Delighted to be here.

[00:00:47] And so, Anne, before we get started on some of the work that Takeda is up to and that

[00:00:52] you and your team are up to, can you tell us a little bit about what inspires your work

[00:00:56] in health care?

[00:00:57] Well, actually, I started life as a pharmacist.

[00:00:59] So I wanted to do mathematics as a degree, and I was convinced by my pharmacist father

[00:01:05] to do pharmacy like my sister before me.

[00:01:09] And I loved pharmacy, actually.

[00:01:12] But then I discovered there's an intersection of maths and pharmacy.

[00:01:15] And I did a PhD then in pharmacokinetics, which is that intersection.

[00:01:20] And it's actually that intersection and that use of data that has been my entire career.

[00:01:24] So when I first started in industry, I worked in a very select part of that.

[00:01:29] But it was always about how do you design the experiments to generate the most important

[00:01:33] data that you need?

[00:01:34] And then how do you use those data to make decisions and then design the next experiment?

[00:01:39] And so what I do now is basically just a bigger version of that.

[00:01:44] But I will say my role at Takeda now is vastly bigger and vastly more involved in innovation

[00:01:49] than anything I've done before.

[00:01:51] And so that is really exciting, where I get to bring all things data, digital and technology

[00:01:57] into R&D.

[00:01:58] So it's similar, but very, very different.

[00:02:00] Sure, sure.

[00:02:01] Yeah, I appreciate that.

[00:02:03] And it does seem though you enjoy it.

[00:02:05] I could see that you get excited when you talk about it.

[00:02:08] And what would you say is the most unique way your organization adds value to the health

[00:02:13] system and patients?

[00:02:14] Yeah, so Takeda is actually a really unique company.

[00:02:18] It started over 240 years ago as a Japanese company.

[00:02:23] It moved to a much more global enterprise less than a decade ago.

[00:02:29] And the current CEO has a real vision around Takeda becoming the most trusted digital biopharmaceutical

[00:02:34] company.

[00:02:35] And we lead with our values at Takeda.

[00:02:38] We lead in decision making, we lead with what we call PTRB, patient trust reputation business.

[00:02:45] So every decision we make is made through that lens, starting with patient, what's the

[00:02:50] impact on patient?

[00:02:52] How does it help with our trust in society?

[00:02:55] What does it do for our reputation?

[00:02:56] And lastly, what does it do for our business?

[00:02:59] And so all of those things combined make Takeda a pretty unique company to work for.

[00:03:04] And so our CEO is leading this evolution into digital.

[00:03:08] And part of my job is to help realize that vision.

[00:03:11] And so the uniqueness for Takeda is really driving with patient first, driving from a

[00:03:16] very, very kind, inclusive culture, and then recognizing that this evolution is what we

[00:03:22] need to do, which is why we stick around for 240 years.

[00:03:25] And so all of those things combined, I think, make Takeda very unique.

[00:03:29] That's fantastic.

[00:03:30] Yeah, I love the value based approach and it provides a compass, right?

[00:03:33] Of what direction you should go, what you should research, what you shouldn't and what

[00:03:37] areas to enter.

[00:03:38] How are you incorporating innovative digital technologies such as AI, data lakes, wearables

[00:03:44] into your day to day operations?

[00:03:46] And what benefits have you seen from doing so?

[00:03:48] Well, I could talk all day about what we're doing here.

[00:03:52] Just to take a step back, two big things happened recently within our world.

[00:03:56] One is we had a transformation in the way the organization is designed, particularly

[00:04:01] with regard to what is traditional IT, such that it was decentralized and within R&D now

[00:04:07] we're now responsible for everything to do with, as I said, data digital and technology

[00:04:13] within R&D.

[00:04:14] And that decentralized, the decision was made to bring that into my organization so that

[00:04:18] we had a single vertical.

[00:04:19] So those that were working on the project teams, thinking about how we use our data,

[00:04:23] like our statistician say, are vertically connected to those that think about data

[00:04:27] architecture, data governance and AI, as well as those that build up our technology infrastructure.

[00:04:33] So that whole vertical connection is very unusual within pharma and creates a really

[00:04:38] unique opportunity for us.

[00:04:40] And then the other thing we did was we undertook a whole overhaul of the way that we run our

[00:04:45] clinical trials.

[00:04:47] And we've had the opportunity to totally rebuild systems and processes.

[00:04:51] And we have led with our kind of mantra around leading was quality by design, automation

[00:04:57] first, real time access.

[00:05:00] And so a number of those things combined have meant that we actually have a plethora of

[00:05:04] use cases around how we're using data, how are we using AI, but everybody wants to go

[00:05:09] to AI, but it's all about the data.

[00:05:12] And so what we're doing right now is really focusing on having a really secure data infrastructure,

[00:05:17] making sure that that then becomes accessible for AI.

[00:05:20] But I can tell you a few things that we're doing regardless.

[00:05:23] We started actually five years ago, a collaboration with MIT.

[00:05:27] And we have kind of leapt into AI more as a business case, as opposed to going in thinking,

[00:05:34] what can AI do for us?

[00:05:35] We led with what are the biggest problems that we need to crack.

[00:05:39] And so we identified those business problems, and they could be problems in our manufacturing.

[00:05:44] They could be problems in diagnosis of patients or any number.

[00:05:47] And we have collaborated with MIT over the last nearly five years now to help figure

[00:05:52] out what some of those business problems are by combining our data sources with some of

[00:05:57] our brains, but a lot of their brains to really start to crack some of these problems.

[00:06:02] And so some of the areas we're looking at, for instance, are some of the terrible neurological

[00:06:07] diseases like frontotemporal dementia.

[00:06:10] We're looking at developing new biomarkers, including speech.

[00:06:13] So like we're doing here, can we use speech as a biomarker for some of these terrible

[00:06:17] diseases so that we can run more efficient clinical trials?

[00:06:22] Yeah, a great application.

[00:06:24] And I think fundamentally what we're hearing here from Dr. Hetherington is it's about solving

[00:06:30] problems.

[00:06:31] So don't just throw AI around like a tool that you need to use.

[00:06:34] Start with your problems.

[00:06:35] I have a mantra in my organization that if what you're telling me helps us get good drugs

[00:06:41] to patients faster, the answer is probably yes.

[00:06:44] And so we go at it that way.

[00:06:46] So we're led by that as opposed to led by the technology.

[00:06:49] That's fantastic.

[00:06:50] Thank you for that.

[00:06:51] And where is the hype?

[00:06:53] Simply just hype.

[00:06:55] And what can be improved to make these tools and technologies more suitable for the pharmaceutical

[00:07:00] industry?

[00:07:01] Yeah, well, as I said, we don't really do the hype.

[00:07:02] Yeah, which is great.

[00:07:06] And I think it's because I have an organization who are really skilled data scientists, be

[00:07:12] they statisticians, programmers, epidemiologists, they all kind of fall under the umbrella of

[00:07:18] data science.

[00:07:19] And so developing algorithms is something we've all been doing for many, many years.

[00:07:23] And machine learning and AI is an extension of that.

[00:07:26] Granted, recently it's really exploded, but we're very comfortable with that space.

[00:07:31] But I think in the world of pharma, some of the areas we have to be really, really careful

[00:07:36] about are the considerations around data privacy, around consent, around representation, appropriate

[00:07:43] representation and around tech ethics.

[00:07:47] And so as we really think about the application of AI, we are bringing those experts in our

[00:07:54] organization, be they legal for some of the privacy aspects, be it our ethics experts,

[00:07:59] we're bringing all of them to the table with us so that we can lead with appropriate design

[00:08:04] elements so that we're not retrofitting.

[00:08:07] So as an example, we created a framework, we call it our ethical AI framework.

[00:08:11] We've created a framework internally that we adhere to whenever we're developing any

[00:08:16] AI algorithm.

[00:08:17] And with that, we assess the potential bias in our algorithms.

[00:08:21] We assess the potential to do harm or not.

[00:08:24] We assess the risk.

[00:08:25] We assess the bias in the data sets.

[00:08:28] And so everything we do is run through that lens so that at the end of it, we can stand

[00:08:33] behind what we're doing and realize that everything we do directly or indirectly impacts people.

[00:08:39] And so we want to make sure we can stand behind that.

[00:08:42] Thank you for that.

[00:08:43] It sounds like a well thought out structure and governance for the use of AI.

[00:08:47] And so what skills and competencies do you think are necessary for the drug development

[00:08:52] workforce to succeed in the sector of digital transformation?

[00:08:57] So I would parse the skills into three buckets.

[00:09:01] I would say the first bucket is recognizing that we do live in a regulated environment

[00:09:06] to all the things I just spoke about.

[00:09:08] And you have to want to live in that environment.

[00:09:10] You have to be willing to live there and recognize that to a greater or lesser extent, everything

[00:09:14] you do impacts patients.

[00:09:16] And therefore, you have to be appropriately trained and live up to the privilege that we

[00:09:21] have of testing new molecules, new chemical entities in patients.

[00:09:26] So you have to want to be in that world.

[00:09:27] I'd say that's the first bucket.

[00:09:28] The second bucket is we will always need foundational scientific and clinical capabilities.

[00:09:35] We will always need chemists, biologists, pharmacologists, physicians, statisticians.

[00:09:41] We will always need those amazing brains and capabilities.

[00:09:45] And then the third bucket is how you bring in the innovation on top of that.

[00:09:49] How do you bring in the data science or the algorithm building or the thinking around digital

[00:09:54] tools for use in our clinical trials?

[00:09:56] And then the magic is how do you bring all three of those elements together?

[00:10:01] Because in many organizations, those disciplines all sit in different parts of the organization.

[00:10:08] And I do think that we have done a better job at ICATER at integrating those elements,

[00:10:13] either many of them within my own organization or certainly very closely within R&D.

[00:10:18] And having, I should say that I think an overriding requirement within R&D is both

[00:10:25] two requirements, I would say, is both curiosity and resilience.

[00:10:28] And if you bring both of those, you can be successful.

[00:10:31] That's fantastic.

[00:10:32] No, I love that.

[00:10:33] And so is that part of the reason for the restructure of the IT that you guys did to

[00:10:38] be able to hit the sweet spot with those capabilities?

[00:10:41] Yes, that's a good way to put it.

[00:10:43] It was actually driven by our CEO about 18 months ago.

[00:10:47] And what he wanted was really exactly that.

[00:10:50] He didn't want it to be some distant force in the center of the organization.

[00:10:54] He wanted to bring the expertise much closer to where it was needed, be it in my case

[00:10:58] R&D or manufacturing or commercial.

[00:11:01] And so we're seeing the benefits of that now within the organization.

[00:11:05] That's great.

[00:11:06] What an innovative approach, utilizing organizational structure, governance and the importance of

[00:11:11] staying within the regulatory framework to deliver on some of the promises that ultimately,

[00:11:16] to your point, getting drugs to patients faster.

[00:11:20] And this has been an incredible interview.

[00:11:22] I can't thank you enough for being with us today on the podcast.

[00:11:25] If you had to leave the listeners with one closing thought, what would you leave them

[00:11:29] with?

[00:11:30] I would say drug development is really, really hard, hence the resilience.

[00:11:34] However, it's a really incredible space to be in.

[00:11:37] And right now we are at a cusp point where if we don't learn to marry the traditional

[00:11:43] with the new, that we will become obsolete.

[00:11:46] And so I do think being able to do that and leading with that and really figuring out

[00:11:50] how we do that is critical.

[00:11:52] Thank you, Anne.

[00:11:53] And folks, appreciate you guys tuning in for this podcast with Dr. Anne Hetherington of

[00:11:58] Takeda.

[00:11:59] And for anybody that wants more information, Anne, where can they visit?

[00:12:03] They could visit Takeda.com is our website, and there's a lot of information there.

[00:12:08] Outstanding.

[00:12:09] Folks, check out the show notes and you'll be able to get more information on the work

[00:12:12] that is being done at Takeda there.

[00:12:14] And thank you very much for your time today.

[00:12:16] Okay, thank you.