Safeguarding Health: AI's Role in Third-Party Risk Management with Ed Gaudet, CEO and founder of Censinet

[00:00:02] [SPEAKER_00]: Hello everyone and welcome to the forefront of healthcare innovation in an

[00:00:07] [SPEAKER_00]: era where artificial intelligence reigns supreme. I welcome you to join us on a

[00:00:13] [SPEAKER_00]: journey to uncover its impact in healthcare. This is the Future of AI and

[00:00:18] [SPEAKER_00]: Health podcast series that we're doing in collaboration with Healthline Media

[00:00:22] [SPEAKER_00]: and Outcomes Rocket. I'm your host Saul Marquez and I'll be doing this

[00:00:27] [SPEAKER_00]: series together with the outstanding Dr. Jenny Yu, Chief Health Officer at

[00:00:32] [SPEAKER_00]: Healthline Media. We're excited to give you this series to help you eliminate

[00:00:36] [SPEAKER_00]: the path forward on what AI means to healthcare today and in the future.

[00:00:43] [SPEAKER_00]: Hey everybody welcome back to the Outcomes Rocket on this series on the

[00:00:47] [SPEAKER_00]: Future of AI and Health Care in partnership with Healthline Media. I'm

[00:00:51] [SPEAKER_00]: so excited to be back on the podcast with my co-host Dr. Jenny Yu. Jenny

[00:00:57] [SPEAKER_01]: welcome back to the podcast. Thanks for having me back Saul, good to see you.

[00:01:00] [SPEAKER_00]: Of course it's been a lot of fun co-hosting these with you and we're

[00:01:05] [SPEAKER_00]: on our final interview of this amazing series. So without further ado

[00:01:10] [SPEAKER_00]: I'll go ahead and introduce our guest today. His name is Ed Gaudet. He

[00:01:15] [SPEAKER_00]: is a seasoned CEO and founder with over 25 years of experience in software

[00:01:20] [SPEAKER_00]: specializing in product marketing and sales. He's currently the founder and

[00:01:25] [SPEAKER_00]: CEO of Sensenet, a company focused on the third-party risk and enterprise risk

[00:01:30] [SPEAKER_00]: management. He's a former CMO of Improvada and he's held various

[00:01:34] [SPEAKER_00]: strategic roles as a startup founder as well as in corporate health care and

[00:01:39] [SPEAKER_00]: software. So I'm so pumped to have Ed on the podcast as part of this

[00:01:43] [SPEAKER_03]: Future in AI Health series. Ed welcome. Well thanks for the intro Saul. That was

[00:01:50] [SPEAKER_00]: a pleasure to have you here. And so look I'll go ahead and kick off with the

[00:01:55] [SPEAKER_00]: first question. Talk to us really about your platform and what you guys are

[00:02:01] [SPEAKER_00]: doing. How do you assist hospitals in evaluating cybersecurity readiness of

[00:02:05] [SPEAKER_02]: third-party vendors? Yeah so a few years ago we took a look at how

[00:02:10] [SPEAKER_02]: hospitals, health systems were evaluating cyber risk associated with

[00:02:15] [SPEAKER_02]: not only their internal systems but also their third party ecosystem of

[00:02:18] [SPEAKER_02]: vendors and products. And we found there was an opportunity to really make that

[00:02:24] [SPEAKER_02]: process go a lot smoother through a series of automation and the way we

[00:02:29] [SPEAKER_02]: actually created or constructed the overall platform if you will. And so

[00:02:34] [SPEAKER_02]: we've built what we call today a multi-sided network. Started off as a

[00:02:37] [SPEAKER_02]: two-sided network that directly connects providers and payers with

[00:02:42] [SPEAKER_02]: their ecosystem of third-party vendors and products that they run

[00:02:46] [SPEAKER_02]: through the risk assessment process. And we do that really to enable them to

[00:02:51] [SPEAKER_02]: do more with less on both sides of the network right. It's a pretty big

[00:02:55] [SPEAKER_02]: undertaking to assess risk, security risk. There are a lot of different

[00:02:59] [SPEAKER_02]: frameworks and different types of questions and questionnaires and I

[00:03:02] [SPEAKER_02]: remember when I was at Improvata we would get all different types of

[00:03:06] [SPEAKER_02]: requests from potential customers and they were all different. They were

[00:03:10] [SPEAKER_02]: typically in a spreadsheet or maybe in a Word doc or even PDFs. The

[00:03:14] [SPEAKER_02]: questions would all be you know a range that differed from the type of

[00:03:17] [SPEAKER_02]: question, the semantics of the question, the responses and how we could respond

[00:03:22] [SPEAKER_02]: to them. Sometimes we'd get questions that just were not applicable. Can you

[00:03:26] [SPEAKER_02]: update the firmware? Well we're not really a hardware vendor or a

[00:03:28] [SPEAKER_02]: software vendor right. So these things were obviously not only frustrating

[00:03:32] [SPEAKER_02]: but took time out of the process and ultimately both sides have a set of

[00:03:37] [SPEAKER_02]: objectives right. The provider, the payer they want to ensure that when

[00:03:41] [SPEAKER_02]: they're working with a vendor that obviously the vendor has the right set

[00:03:44] [SPEAKER_02]: of security processes and procedures and controls in place you know to

[00:03:49] [SPEAKER_02]: build that level of trust over that relationship. In addition they want to

[00:03:53] [SPEAKER_02]: ensure that the product also has the level of trust, that level of

[00:03:56] [SPEAKER_02]: controls needed to ensure that the product is deployed properly and being

[00:04:01] [SPEAKER_02]: used properly and doesn't create risk with patient data, with patient

[00:04:05] [SPEAKER_02]: safety. You know we certainly never want a scenario where an attack to a

[00:04:10] [SPEAKER_02]: provider or through a third party provider shuts down a health system.

[00:04:15] [SPEAKER_02]: There's a lot at stake when that happens. So this notion of leverage

[00:04:18] [SPEAKER_02]: and taking time out of that process while adding value, new value became

[00:04:23] [SPEAKER_02]: sort of the design principle and the mantra as we began to work with

[00:04:27] [SPEAKER_02]: customers. So today there's a lot of things that we've added to that

[00:04:31] [SPEAKER_02]: overall process through the automation. You know for example if you have a

[00:04:35] [SPEAKER_02]: a large population of vendors and products it's very hard, very difficult

[00:04:42] [SPEAKER_02]: for that team to get to everybody. To get to all the vendors and all the

[00:04:45] [SPEAKER_02]: different products and so typically they'll artificially bucket them into

[00:04:50] [SPEAKER_02]: critical high-risk buckets but until you actually go through the process

[00:04:54] [SPEAKER_02]: of the assessments really hard to get that correctly. So we enable

[00:04:59] [SPEAKER_02]: organizations through the automation to do as much and conduct as many

[00:05:04] [SPEAKER_02]: assessments as they need basically to run their business correctly.

[00:05:08] [SPEAKER_02]: And so you know not trying to put those or assuming vendors or products

[00:05:13] [SPEAKER_02]: are a certain level of risk without actually capturing the data needed

[00:05:18] [SPEAKER_02]: to make those, you know make the proper analysis. It's so important

[00:05:22] [SPEAKER_02]: and that's only the beginning of the journey you have with that vendor.

[00:05:26] [SPEAKER_02]: Obviously you want to identify risk and you want to be able to detect it

[00:05:30] [SPEAKER_02]: through some regular monitoring tools but you also want to be able to

[00:05:34] [SPEAKER_02]: remediate it. And so by enabling this network of vendors, products and

[00:05:40] [SPEAKER_02]: payers and providers it really enables the reduction of risk across

[00:05:45] [SPEAKER_02]: the network and it really you know this whole notion of all boats

[00:05:49] [SPEAKER_02]: float right if the tide's coming in. Well similarly you know if

[00:05:52] [SPEAKER_02]: everyone is kind of focused on driving down the risk you get this

[00:05:56] [SPEAKER_02]: interesting network effect that you couldn't get if you were doing this

[00:05:59] [SPEAKER_02]: on your own in a pipeline based application.

[00:06:02] [SPEAKER_00]: That's great Ed. No I love the context around it and certainly

[00:06:06] [SPEAKER_00]: the network effect seems to have a big impact and it also I'm thinking

[00:06:11] [SPEAKER_00]: gives you so much more data to work with to allow automation

[00:06:16] [SPEAKER_00]: and models to do what they do to help the people that need this

[00:06:20] [SPEAKER_00]: help understaffed. So I love that. I'll kick it over to Jenny

[00:06:23] [SPEAKER_00]: because the next question really does relate to kind of the data.

[00:06:27] [SPEAKER_01]: Yeah Ed thank you for really setting that up. I know that working

[00:06:30] [SPEAKER_01]: at a health system previously there are large and small vendors

[00:06:34] [SPEAKER_01]: and there's such a complex network of medical devices and revenue

[00:06:38] [SPEAKER_01]: cycle management vendors as well as electronic health records

[00:06:42] [SPEAKER_01]: and such. How do you believe that artificial intelligence machine

[00:06:47] [SPEAKER_01]: learning models can offer and ensure an ongoing monitoring

[00:06:51] [SPEAKER_01]: assessment of these third party risk? And how do you see that

[00:06:54] [SPEAKER_01]: sort of play in the role of automation?

[00:06:55] [SPEAKER_02]: Yeah it's a great question and it's uncharted territory right.

[00:06:59] [SPEAKER_02]: It's new. We're doing a lot with AI at SenseNet as well on

[00:07:02] [SPEAKER_02]: both sides of the network right with vendors and with customers

[00:07:05] [SPEAKER_02]: like providers and payers. And so you know as you think

[00:07:08] [SPEAKER_02]: about the vast surface effectively that AI represents

[00:07:13] [SPEAKER_02]: and presents right. You have the risk obviously to the

[00:07:17] [SPEAKER_02]: organization through the adoption of those technologies

[00:07:21] [SPEAKER_02]: and products etc. And so there's the need to really apply

[00:07:27] [SPEAKER_02]: the right level of scrutiny that may differ from the

[00:07:31] [SPEAKER_02]: approach that you took with a simple cloud based application

[00:07:34] [SPEAKER_02]: or even an on-premise application or a device etc.

[00:07:38] [SPEAKER_02]: So being able to first and foremost assess the level

[00:07:42] [SPEAKER_02]: of risk associated with an AI application maybe that you've

[00:07:47] [SPEAKER_02]: just developed or maybe that you're licensing from an

[00:07:50] [SPEAKER_02]: external party or maybe it's a combination of both right.

[00:07:53] [SPEAKER_02]: That's really important and understanding the threats

[00:07:58] [SPEAKER_02]: associated with AI which are very different than threats

[00:08:01] [SPEAKER_02]: that may be associated with say a non-AI based tool.

[00:08:05] [SPEAKER_02]: And then of course everything's becoming AI enabled.

[00:08:08] [SPEAKER_02]: So you've got this hybrid approach that has to be also

[00:08:12] [SPEAKER_02]: considered when you think about your assessments not

[00:08:15] [SPEAKER_02]: pure AI any longer. Maybe it came in through the

[00:08:18] [SPEAKER_02]: organization based on an upgrade to an existing

[00:08:21] [SPEAKER_02]: application or service that I've been using right.

[00:08:23] [SPEAKER_02]: Or maybe it was a patch that was done. And so now I

[00:08:27] [SPEAKER_02]: have this AI enabled application that I have to

[00:08:30] [SPEAKER_02]: treat differently and assess differently. So there's

[00:08:33] [SPEAKER_02]: that whole set of consideration on the customer

[00:08:36] [SPEAKER_02]: side that has to go into the approach as they think

[00:08:40] [SPEAKER_02]: about AI. Then there's the application of AI as it

[00:08:43] [SPEAKER_02]: relates to cybersecurity as it relates to maybe doing

[00:08:46] [SPEAKER_02]: the security risk assessment process even better even

[00:08:49] [SPEAKER_02]: more accurate. Right. So we believe that you know as we

[00:08:52] [SPEAKER_02]: think about this overall notion of leverage and the

[00:08:56] [SPEAKER_02]: amount of time it takes to get a full assessment done.

[00:08:59] [SPEAKER_02]: Right. The initial leverage we get out of the tool

[00:09:02] [SPEAKER_02]: without AI is taking a process that's 45 days or

[00:09:06] [SPEAKER_02]: greater in length. The first time it's done down

[00:09:08] [SPEAKER_02]: to 10 days or less that's our SLA. So significant

[00:09:11] [SPEAKER_02]: savings right there right out of the gate. The next

[00:09:13] [SPEAKER_02]: time a new provider comes in and assesses that

[00:09:15] [SPEAKER_02]: existing vendor on the platform it's the click of a

[00:09:18] [SPEAKER_02]: button which is really cool right. But what about

[00:09:21] [SPEAKER_02]: new vendors that are coming in even how do we take

[00:09:23] [SPEAKER_02]: that time of 10 days. How do we take that down

[00:09:26] [SPEAKER_02]: and compress it even more. We do that through

[00:09:28] [SPEAKER_02]: AI automation right by we enable AI tools at the

[00:09:32] [SPEAKER_02]: front end of the assessment process for the

[00:09:34] [SPEAKER_02]: vendor so that they can speed up the time it

[00:09:37] [SPEAKER_02]: takes to get those answers that data uploaded

[00:09:40] [SPEAKER_02]: into the system and over to the provider and

[00:09:43] [SPEAKER_02]: the accuracy because now they're using existing

[00:09:47] [SPEAKER_02]: data that they may have already used in the

[00:09:50] [SPEAKER_02]: previous assessment. Right. Leveraging again

[00:09:52] [SPEAKER_02]: that notion of leverage getting leverage out of

[00:09:54] [SPEAKER_02]: the existing work that you did with maybe

[00:09:58] [SPEAKER_02]: three weeks ago you did an assessment for that

[00:10:01] [SPEAKER_02]: was not done in the Sensenet network but was

[00:10:03] [SPEAKER_02]: done out of band. Now you can leverage that

[00:10:06] [SPEAKER_02]: data to complete the Sensenet assessment much

[00:10:09] [SPEAKER_02]: quicker. So compressing that time giving the

[00:10:12] [SPEAKER_02]: tools to the provider to also do speed up the

[00:10:16] [SPEAKER_02]: assessment the analysis the report writing

[00:10:18] [SPEAKER_02]: generation which we do today already but even

[00:10:22] [SPEAKER_02]: bring that down to 30 minutes or less is

[00:10:25] [SPEAKER_02]: really our end goal. It's still co-pilot

[00:10:28] [SPEAKER_02]: it's not an autopilot so you still need

[00:10:31] [SPEAKER_02]: someone and we think this is where AI will

[00:10:33] [SPEAKER_02]: be over the next decade or so. You still

[00:10:35] [SPEAKER_02]: need that you know the interaction with a

[00:10:37] [SPEAKER_02]: person at the other end that is a testing to

[00:10:40] [SPEAKER_02]: data. Yep. I reviewed it. It all looks good or

[00:10:43] [SPEAKER_02]: maybe it looks a little off here. Let me go

[00:10:45] [SPEAKER_02]: back. Oh sure. Yeah that answer was wrong or

[00:10:48] [SPEAKER_02]: that analysis was incorrect so we need to

[00:10:50] [SPEAKER_02]: change that right. It's still a co-pilot and

[00:10:52] [SPEAKER_02]: it should be a co-pilot for a while until

[00:10:54] [SPEAKER_02]: we perfect the data analysis and processing

[00:10:57] [SPEAKER_01]: on the AI side. And that's great to hear

[00:10:59] [SPEAKER_01]: that there's such efficiency being done in

[00:11:01] [SPEAKER_01]: looking at the like you said patterns of

[00:11:04] [SPEAKER_01]: templates. So it's like a rinse and repeat

[00:11:06] [SPEAKER_01]: in terms of using the AI to improve the

[00:11:09] [SPEAKER_01]: efficiency. And I agree that you know the

[00:11:11] [SPEAKER_01]: human in the loop for now makes sense and

[00:11:13] [SPEAKER_01]: even just seeing how AI has come you know

[00:11:16] [SPEAKER_01]: six or nine months ago I'm just sort of

[00:11:18] [SPEAKER_01]: astonished right astonished at the speed

[00:11:21] [SPEAKER_01]: in which this all the adoption is

[00:11:23] [SPEAKER_01]: happening. So yeah great to hear that

[00:11:24] [SPEAKER_01]: that's the work that's being done on the

[00:11:26] [SPEAKER_00]: end as well. Totally agree Jenny and I

[00:11:28] [SPEAKER_00]: mean it sounds like Ed taking people from

[00:11:31] [SPEAKER_00]: spreadsheet inferno to click of a button

[00:11:35] [SPEAKER_00]: with this network of people that just get

[00:11:38] [SPEAKER_00]: smarter and smarter and faster and faster

[00:11:40] [SPEAKER_00]: in your opinion on staying on the AI

[00:11:43] [SPEAKER_00]: topic since that's kind of a series run.

[00:11:45] [SPEAKER_00]: What are the biggest opportunities you see

[00:11:47] [SPEAKER_00]: for AI and health care and are the bad

[00:11:51] [SPEAKER_00]: guys using it against us too. Yeah great

[00:11:54] [SPEAKER_02]: question. So let me start with the

[00:11:55] [SPEAKER_02]: second question. That's an easy answer. Yes

[00:11:57] [SPEAKER_02]: of course they are. They are more

[00:11:59] [SPEAKER_02]: organized better coordinated and

[00:12:01] [SPEAKER_02]: collaborated than they've ever been.

[00:12:04] [SPEAKER_02]: We've seen that even all over the last

[00:12:05] [SPEAKER_02]: couple of years where they've taken this

[00:12:07] [SPEAKER_02]: notion of cyber attacks and they

[00:12:10] [SPEAKER_02]: perfected it and organized it in a way

[00:12:12] [SPEAKER_02]: that they create these micro services

[00:12:14] [SPEAKER_02]: right. So someone creates the attack

[00:12:16] [SPEAKER_02]: someone launches the attack someone goes

[00:12:18] [SPEAKER_02]: and collects and processes the ransom

[00:12:21] [SPEAKER_02]: or the actual money that's being

[00:12:23] [SPEAKER_02]: requested right. And it's never the

[00:12:25] [SPEAKER_02]: same person so they've distributed

[00:12:26] [SPEAKER_02]: those capabilities out in an organized

[00:12:28] [SPEAKER_02]: fashion to be much more effective. And

[00:12:31] [SPEAKER_02]: we've seen the unfortunately we've

[00:12:33] [SPEAKER_02]: seen the results of that across the

[00:12:34] [SPEAKER_02]: industry. But with that being said

[00:12:36] [SPEAKER_02]: technology always presents these

[00:12:38] [SPEAKER_02]: amazing opportunities for industry

[00:12:41] [SPEAKER_02]: right. And so you asked about the

[00:12:42] [SPEAKER_02]: biggest opportunities for AI and

[00:12:44] [SPEAKER_02]: health care. Well first it starts

[00:12:45] [SPEAKER_02]: with the patient better patient care

[00:12:48] [SPEAKER_02]: right. That's always the goal. And

[00:12:50] [SPEAKER_02]: so applying AI to get better

[00:12:52] [SPEAKER_02]: outcomes that's the holy grail. That's

[00:12:54] [SPEAKER_02]: what we want to do is be able to

[00:12:56] [SPEAKER_02]: apply AI in a way that delivers a

[00:12:58] [SPEAKER_02]: better experience a better set of

[00:13:00] [SPEAKER_02]: outcomes for patients in a way that

[00:13:02] [SPEAKER_02]: we can't do today right. So it's you

[00:13:04] [SPEAKER_02]: talk about the future of AI. I always

[00:13:06] [SPEAKER_02]: think about and I always reflect on

[00:13:08] [SPEAKER_02]: how movies or television are

[00:13:11] [SPEAKER_02]: interesting predictor of the future.

[00:13:14] [SPEAKER_02]: So like you know Star Trek I'm sure

[00:13:15] [SPEAKER_02]: you watched Star Trek when you were

[00:13:17] [SPEAKER_02]: younger right. You know their

[00:13:18] [SPEAKER_02]: experience of health care was to go

[00:13:20] [SPEAKER_02]: inside this tube if you will. And

[00:13:22] [SPEAKER_02]: the thing would scan you

[00:13:23] [SPEAKER_02]: automatically and maybe give you a

[00:13:25] [SPEAKER_02]: shot or take blood or so I mean

[00:13:26] [SPEAKER_02]: ultimately we're going to get there.

[00:13:28] [SPEAKER_02]: There'll be a day where in your

[00:13:29] [SPEAKER_02]: house you know use your health care

[00:13:31] [SPEAKER_02]: pod and you know every periodically

[00:13:34] [SPEAKER_02]: you go in you get scanned maybe they

[00:13:36] [SPEAKER_02]: take some blood whatever maybe they

[00:13:38] [SPEAKER_02]: don't even need to take blood anymore.

[00:13:39] [SPEAKER_02]: Here's a better way of doing it right.

[00:13:42] [SPEAKER_02]: And all of your care will be

[00:13:43] [SPEAKER_02]: delivered that way or most of

[00:13:44] [SPEAKER_02]: your care will be delivered that way.

[00:13:46] [SPEAKER_02]: We have Da Vinci for surgical care

[00:13:48] [SPEAKER_02]: today imagine for small surgeries you

[00:13:51] [SPEAKER_02]: could actually do it in that

[00:13:52] [SPEAKER_02]: context of your home in that

[00:13:54] [SPEAKER_02]: tube environment right. I don't know

[00:13:55] [SPEAKER_02]: right but it's going to happen at

[00:13:57] [SPEAKER_02]: some level like this is happening so

[00:13:59] [SPEAKER_02]: fast there will be a day where

[00:14:01] [SPEAKER_02]: literally you know your health

[00:14:03] [SPEAKER_02]: closet or you will your health tube

[00:14:05] [SPEAKER_02]: is where you go to get most of your care.

[00:14:08] [SPEAKER_02]: And with that being said that's kind

[00:14:10] [SPEAKER_02]: of an exciting place to be but it's

[00:14:12] [SPEAKER_02]: also a little scary as well.

[00:14:14] [SPEAKER_02]: And so part and parcel with the

[00:14:16] [SPEAKER_02]: outcomes is the safety aspect of

[00:14:18] [SPEAKER_02]: this right. So we have to have

[00:14:20] [SPEAKER_02]: that balance of better outcomes but

[00:14:23] [SPEAKER_02]: safer patient care right. We've

[00:14:25] [SPEAKER_02]: got to worry about the patient

[00:14:27] [SPEAKER_02]: safety we have to keep that front

[00:14:28] [SPEAKER_02]: and center we can't substitute

[00:14:30] [SPEAKER_02]: outcomes for safety ever right. We

[00:14:32] [SPEAKER_02]: have to consider them always.

[00:14:34] [SPEAKER_02]: And so I think you know those in

[00:14:36] [SPEAKER_02]: a nutshell are the biggest

[00:14:37] [SPEAKER_02]: opportunities. It's better care.

[00:14:39] [SPEAKER_02]: It's better and better safety of

[00:14:41] [SPEAKER_02]: that care over time. And there's

[00:14:44] [SPEAKER_02]: a number of different ways we'll

[00:14:45] [SPEAKER_02]: get there but I think it's an

[00:14:47] [SPEAKER_02]: exciting time to be I think a

[00:14:49] [SPEAKER_02]: little scary but pretty exciting

[00:14:50] [SPEAKER_02]: too at the same time.

[00:14:51] [SPEAKER_00]: Yeah I'll tell you I agree so

[00:14:53] [SPEAKER_00]: much with you. I mean the other

[00:14:55] [SPEAKER_00]: day I was having a talk with the

[00:14:57] [SPEAKER_00]: chief technology officer of sleep

[00:14:58] [SPEAKER_00]: number. What those beds are doing

[00:15:01] [SPEAKER_00]: now they might as well be hospital

[00:15:03] [SPEAKER_00]: beds like so right. Exactly. The

[00:15:07] [SPEAKER_00]: tube is here I think the two

[00:15:09] [SPEAKER_00]: yeah.

[00:15:10] [SPEAKER_01]: What.

[00:15:11] [SPEAKER_01]: He's in it together. When you

[00:15:12] [SPEAKER_01]: were both talking I was having

[00:15:14] [SPEAKER_01]: the Jetson sort of like image in

[00:15:16] [SPEAKER_01]: my head. There's so much remote

[00:15:17] [SPEAKER_01]: patient monitoring there's so

[00:15:19] [SPEAKER_01]: much sort of thinking of care

[00:15:21] [SPEAKER_01]: at home as we move into the

[00:15:23] [SPEAKER_01]: future and we know we cannot

[00:15:24] [SPEAKER_01]: write with technology with

[00:15:26] [SPEAKER_01]: potentially artificial intelligence

[00:15:28] [SPEAKER_01]: and I know that Ed is really

[00:15:30] [SPEAKER_01]: talking about sort of patient

[00:15:31] [SPEAKER_01]: safety and patient outcomes. I

[00:15:33] [SPEAKER_01]: can't help but also think of

[00:15:34] [SPEAKER_01]: patient experience in general

[00:15:36] [SPEAKER_01]: by like I feel like health care

[00:15:38] [SPEAKER_01]: is always a little bit behind

[00:15:39] [SPEAKER_01]: and when you think about the

[00:15:41] [SPEAKER_01]: e-commerce platforms right where

[00:15:43] [SPEAKER_01]: now everything just exists so

[00:15:45] [SPEAKER_01]: seamlessly within an experience

[00:15:47] [SPEAKER_01]: where you know you log on

[00:15:48] [SPEAKER_01]: you can take your credit

[00:15:49] [SPEAKER_01]: card they can do Apple whatever

[00:15:51] [SPEAKER_01]: it may be there's not the

[00:15:53] [SPEAKER_01]: clunkiness of sort of you

[00:15:55] [SPEAKER_01]: know shifting in and out of

[00:15:57] [SPEAKER_01]: platforms or vendors. You know

[00:15:58] [SPEAKER_01]: it's all integrated and there's

[00:16:00] [SPEAKER_01]: interoperability and then

[00:16:01] [SPEAKER_01]: there's an ability for the user

[00:16:03] [SPEAKER_01]: to feel that it's a seamless

[00:16:04] [SPEAKER_01]: experience and I think that's

[00:16:05] [SPEAKER_01]: where health care has to get

[00:16:07] [SPEAKER_01]: to and I'm excited for that

[00:16:08] [SPEAKER_01]: in terms of what you know

[00:16:10] [SPEAKER_01]: automation AI and technology

[00:16:12] [SPEAKER_01]: can do but to get there as

[00:16:14] [SPEAKER_01]: you had mentioned we also

[00:16:16] [SPEAKER_01]: need to then think about sort

[00:16:17] [SPEAKER_01]: of the risks associated with

[00:16:19] [SPEAKER_01]: it and I would love to just

[00:16:20] [SPEAKER_01]: hear some of your success

[00:16:22] [SPEAKER_01]: stories that you can share in

[00:16:23] [SPEAKER_01]: terms of what your platform

[00:16:24] [SPEAKER_01]: has done in terms of helping

[00:16:26] [SPEAKER_01]: whether hospitals providers

[00:16:28] [SPEAKER_01]: you know systems vendors to

[00:16:30] [SPEAKER_01]: mitigate some of this you

[00:16:31] [SPEAKER_01]: should hear you risk because

[00:16:32] [SPEAKER_01]: every day I get an email to

[00:16:34] [SPEAKER_01]: say my data has been breached

[00:16:35] [SPEAKER_01]: somewhere on some sort of

[00:16:37] [SPEAKER_01]: platform. So talk about you

[00:16:38] [SPEAKER_01]: know a little bit just some

[00:16:39] [SPEAKER_01]: of the success stories and how

[00:16:41] [SPEAKER_01]: you see that as the wing for

[00:16:43] [SPEAKER_01]: mitigating risk within

[00:16:44] [SPEAKER_01]: healthcare.

[00:16:45] [SPEAKER_02]: Sure sure so you know it

[00:16:46] [SPEAKER_02]: starts with again the basics

[00:16:48] [SPEAKER_02]: and a lot of the basics are

[00:16:50] [SPEAKER_02]: applicable to AI right so

[00:16:52] [SPEAKER_02]: it's not necessarily new.

[00:16:54] [SPEAKER_02]: I'll point out sort of the

[00:16:55] [SPEAKER_02]: foundational aspects and then

[00:16:56] [SPEAKER_02]: I'll go into sort of what's

[00:16:58] [SPEAKER_02]: new but you know first and

[00:16:59] [SPEAKER_02]: foremost it's really

[00:17:00] [SPEAKER_02]: identifying and understanding

[00:17:02] [SPEAKER_02]: the technical controls that are

[00:17:05] [SPEAKER_02]: in place and that need to be in

[00:17:07] [SPEAKER_02]: place based on the risk profile

[00:17:09] [SPEAKER_02]: of the organization right so

[00:17:10] [SPEAKER_02]: if multi-factor is required

[00:17:12] [SPEAKER_02]: and it's not there then

[00:17:13] [SPEAKER_02]: obviously you want to know

[00:17:15] [SPEAKER_02]: about it and so that's a good

[00:17:16] [SPEAKER_02]: way to see look they don't

[00:17:17] [SPEAKER_02]: have MFA we need MFA so

[00:17:20] [SPEAKER_02]: either they need to add the

[00:17:21] [SPEAKER_02]: vendor needs to add it or we

[00:17:23] [SPEAKER_02]: need to find an alternative

[00:17:24] [SPEAKER_02]: solution.

[00:17:25] [SPEAKER_02]: Similarly if the vendor you

[00:17:28] [SPEAKER_02]: know has support for SSO but

[00:17:30] [SPEAKER_02]: doesn't have support for the

[00:17:31] [SPEAKER_02]: standard that's being used by

[00:17:32] [SPEAKER_02]: the health system again good

[00:17:34] [SPEAKER_02]: to know because we can't use

[00:17:36] [SPEAKER_02]: it we can't adopt it properly

[00:17:38] [SPEAKER_02]: unless we have those controls

[00:17:39] [SPEAKER_02]: in place so then there are

[00:17:41] [SPEAKER_02]: contractual controls

[00:17:42] [SPEAKER_02]: understanding the use of the

[00:17:44] [SPEAKER_02]: data and whether or not it's

[00:17:45] [SPEAKER_02]: protected health information

[00:17:46] [SPEAKER_02]: and if it is then we need a

[00:17:48] [SPEAKER_02]: BAA as a contractual control

[00:17:50] [SPEAKER_02]: also we may need a certain

[00:17:52] [SPEAKER_02]: level of insurance so we need

[00:17:54] [SPEAKER_02]: the certificate of insurance as

[00:17:55] [SPEAKER_02]: well as part of that

[00:17:56] [SPEAKER_02]: assessment process so

[00:17:58] [SPEAKER_02]: it's not just the answers to

[00:17:59] [SPEAKER_02]: the questionnaire but it's

[00:18:00] [SPEAKER_02]: also supporting evidence to be

[00:18:03] [SPEAKER_02]: used in that assessment

[00:18:04] [SPEAKER_02]: process and then based on the

[00:18:06] [SPEAKER_02]: tiering of the vendor whether

[00:18:07] [SPEAKER_02]: it's a critical to our overall

[00:18:09] [SPEAKER_02]: organization based on a

[00:18:11] [SPEAKER_02]: business impact analysis and

[00:18:13] [SPEAKER_02]: understanding of how that

[00:18:14] [SPEAKER_02]: works within the

[00:18:15] [SPEAKER_02]: organization what business

[00:18:16] [SPEAKER_02]: process it affects right.

[00:18:19] [SPEAKER_02]: Then we may want to do a

[00:18:20] [SPEAKER_02]: reassessment annually versus

[00:18:23] [SPEAKER_02]: every two years or maybe even

[00:18:25] [SPEAKER_02]: more frequent having that

[00:18:27] [SPEAKER_02]: automated as part of the

[00:18:28] [SPEAKER_02]: platform is really important.

[00:18:29] [SPEAKER_02]: Now that happens regardless of

[00:18:32] [SPEAKER_02]: whether you're an AI enabled

[00:18:34] [SPEAKER_02]: solution or not with an AI

[00:18:37] [SPEAKER_02]: there are aspects of risk

[00:18:39] [SPEAKER_02]: that are different and so

[00:18:40] [SPEAKER_02]: you want to also include

[00:18:42] [SPEAKER_02]: those aspects in your overall

[00:18:44] [SPEAKER_02]: risk management process and

[00:18:46] [SPEAKER_02]: you want to think about it

[00:18:47] [SPEAKER_02]: not just with your third

[00:18:49] [SPEAKER_02]: parties but you want to think

[00:18:50] [SPEAKER_02]: about it as part of your

[00:18:52] [SPEAKER_02]: enterprise risk as well.

[00:18:53] [SPEAKER_02]: So one thing that we've done

[00:18:56] [SPEAKER_02]: recently is we've added the

[00:18:57] [SPEAKER_02]: NIST based AI RRMF assessment

[00:19:00] [SPEAKER_02]: into our product.

[00:19:01] [SPEAKER_02]: So now a provider can look at

[00:19:04] [SPEAKER_02]: their own organization their

[00:19:05] [SPEAKER_02]: own controls and their own

[00:19:07] [SPEAKER_02]: process and procedures and

[00:19:08] [SPEAKER_02]: policies relative to how

[00:19:10] [SPEAKER_02]: they're adopting AI within

[00:19:12] [SPEAKER_02]: the organization itself.

[00:19:14] [SPEAKER_02]: Similarly we have AI questions

[00:19:18] [SPEAKER_02]: within each what we call

[00:19:19] [SPEAKER_02]: product type so if you're a

[00:19:20] [SPEAKER_02]: cloud application or your

[00:19:22] [SPEAKER_02]: hardware device or your a

[00:19:24] [SPEAKER_02]: medical device or your some

[00:19:25] [SPEAKER_02]: IoT device maybe you're

[00:19:27] [SPEAKER_02]: consulting in applying services

[00:19:29] [SPEAKER_02]: based on AI.

[00:19:31] [SPEAKER_02]: We want to make sure that we

[00:19:32] [SPEAKER_02]: capture those in the overall

[00:19:34] [SPEAKER_02]: assessment process as well so

[00:19:36] [SPEAKER_02]: adding questionnaires specific

[00:19:38] [SPEAKER_02]: to the approach the types of

[00:19:40] [SPEAKER_02]: risks that could and threats

[00:19:42] [SPEAKER_02]: that could be available based

[00:19:43] [SPEAKER_02]: on the introduction of the

[00:19:45] [SPEAKER_02]: technology or the service by

[00:19:47] [SPEAKER_02]: the third party and looking

[00:19:48] [SPEAKER_02]: at the internal organization

[00:19:51] [SPEAKER_02]: process procedures controls

[00:19:52] [SPEAKER_02]: resources as it applies to

[00:19:54] [SPEAKER_02]: their management of AI.

[00:19:57] [SPEAKER_02]: Does that make sense?

[00:19:58] [SPEAKER_02]: Yeah.

[00:19:58] [SPEAKER_02]: Okay good.

[00:19:59] [SPEAKER_02]: And then you know there's some

[00:20:01] [SPEAKER_02]: really good things to look at

[00:20:02] [SPEAKER_02]: Sandy Dunn who is focuses in

[00:20:05] [SPEAKER_02]: AI she published recently an

[00:20:07] [SPEAKER_02]: AI threat map that identifies

[00:20:09] [SPEAKER_02]: seven threats so again these

[00:20:11] [SPEAKER_02]: are different threats than you

[00:20:12] [SPEAKER_02]: would get maybe from another

[00:20:13] [SPEAKER_02]: type of technology but there's

[00:20:14] [SPEAKER_02]: threats from the AI model

[00:20:15] [SPEAKER_02]: itself.

[00:20:16] [SPEAKER_02]: There's threats when using

[00:20:17] [SPEAKER_02]: the AI model.

[00:20:19] [SPEAKER_02]: There's threats that can

[00:20:20] [SPEAKER_02]: happen to the AI model

[00:20:22] [SPEAKER_02]: right.

[00:20:22] [SPEAKER_02]: These are all different.

[00:20:23] [SPEAKER_02]: There's legal and regulatory

[00:20:25] [SPEAKER_02]: threats.

[00:20:26] [SPEAKER_02]: There is the dependency threat

[00:20:28] [SPEAKER_02]: what happens when you become

[00:20:29] [SPEAKER_02]: too dependent on AI.

[00:20:31] [SPEAKER_02]: What's the threat to the

[00:20:32] [SPEAKER_02]: organization.

[00:20:33] [SPEAKER_02]: What happens if you don't use

[00:20:34] [SPEAKER_02]: it.

[00:20:35] [SPEAKER_02]: So what are the competitive

[00:20:36] [SPEAKER_02]: threats right if you're

[00:20:37] [SPEAKER_02]: actually not applying AI to

[00:20:39] [SPEAKER_02]: your business or if you

[00:20:41] [SPEAKER_02]: don't understand the actual

[00:20:43] [SPEAKER_02]: models that you've deployed

[00:20:44] [SPEAKER_02]: how can you tune

[00:20:46] [SPEAKER_02]: appropriately if you don't

[00:20:47] [SPEAKER_02]: understand the model.

[00:20:48] [SPEAKER_02]: So so that represents seven

[00:20:50] [SPEAKER_02]: threats I'm sure will go

[00:20:52] [SPEAKER_02]: you know another six months and

[00:20:53] [SPEAKER_02]: we'll have 10 more threats

[00:20:55] [SPEAKER_02]: that will identify right.

[00:20:56] [SPEAKER_02]: So this is a rapidly evolving

[00:20:58] [SPEAKER_02]: and changing obviously

[00:20:59] [SPEAKER_02]: technology type and threat

[00:21:01] [SPEAKER_02]: landscape as it relates to AI

[00:21:03] [SPEAKER_02]: but we're learning a lot

[00:21:04] [SPEAKER_02]: which is good.

[00:21:05] [SPEAKER_02]: There's a lot of heat and

[00:21:06] [SPEAKER_02]: light on this and energy on

[00:21:08] [SPEAKER_02]: really understanding the

[00:21:09] [SPEAKER_02]: risks associated with AI.

[00:21:10] [SPEAKER_02]: And again it starts with

[00:21:13] [SPEAKER_02]: good governance so you have

[00:21:15] [SPEAKER_02]: to have a strong governance

[00:21:17] [SPEAKER_02]: approach to this.

[00:21:19] [SPEAKER_02]: So independent of the

[00:21:21] [SPEAKER_02]: assessments and types of

[00:21:23] [SPEAKER_02]: technical assessments you do

[00:21:24] [SPEAKER_02]: the type of organizational

[00:21:25] [SPEAKER_02]: assessments you do whether

[00:21:27] [SPEAKER_02]: they be for a third party

[00:21:28] [SPEAKER_02]: or for your own internal

[00:21:29] [SPEAKER_02]: organization.

[00:21:30] [SPEAKER_02]: You also have to think about

[00:21:31] [SPEAKER_02]: governance differently as

[00:21:33] [SPEAKER_02]: well.

[00:21:33] [SPEAKER_00]: I love it.

[00:21:34] [SPEAKER_00]: Yeah.

[00:21:35] [SPEAKER_00]: A lot to think about there

[00:21:36] [SPEAKER_00]: Ed and great question

[00:21:38] [SPEAKER_00]: Jenny for everybody

[00:21:40] [SPEAKER_00]: listening.

[00:21:41] [SPEAKER_00]: You're probably working with

[00:21:42] [SPEAKER_00]: this.

[00:21:43] [SPEAKER_00]: You're dealing with this.

[00:21:44] [SPEAKER_00]: You're thinking about this.

[00:21:45] [SPEAKER_00]: We do this these types of

[00:21:47] [SPEAKER_00]: shows so that you could get

[00:21:48] [SPEAKER_00]: the tip of the spear on

[00:21:50] [SPEAKER_00]: people working on AI

[00:21:53] [SPEAKER_00]: cybersecurity.

[00:21:55] [SPEAKER_00]: So definitely make sure you

[00:21:56] [SPEAKER_00]: check out the show notes

[00:21:56] [SPEAKER_00]: after we're done.

[00:21:57] [SPEAKER_00]: You'll have links to

[00:21:58] [SPEAKER_00]: SenseNet and our entire

[00:22:00] [SPEAKER_00]: series there.

[00:22:01] [SPEAKER_00]: So make sure you take

[00:22:02] [SPEAKER_00]: advantage of working with

[00:22:04] [SPEAKER_00]: the experts.

[00:22:05] [SPEAKER_00]: Ed what tips or advice as

[00:22:06] [SPEAKER_00]: we close out this interview

[00:22:07] [SPEAKER_00]: today would you give to

[00:22:09] [SPEAKER_00]: health leaders listening and

[00:22:11] [SPEAKER_00]: watching on the adoption

[00:22:12] [SPEAKER_00]: of AI.

[00:22:13] [SPEAKER_02]: Sure.

[00:22:14] [SPEAKER_02]: Well first and foremost if

[00:22:15] [SPEAKER_02]: you're just starting to

[00:22:16] [SPEAKER_02]: think about AI you're

[00:22:18] [SPEAKER_02]: already behind.

[00:22:19] [SPEAKER_02]: So there are risks within

[00:22:21] [SPEAKER_02]: your organization that you

[00:22:22] [SPEAKER_02]: don't even know about your

[00:22:23] [SPEAKER_02]: customers the people that

[00:22:25] [SPEAKER_02]: are using your technology

[00:22:26] [SPEAKER_02]: to do their jobs.

[00:22:28] [SPEAKER_02]: They're adopting AI.

[00:22:30] [SPEAKER_02]: It's happening today whether

[00:22:31] [SPEAKER_02]: you know it or not.

[00:22:32] [SPEAKER_02]: So start again with that

[00:22:33] [SPEAKER_02]: governance process instead

[00:22:35] [SPEAKER_02]: of policies to make it

[00:22:37] [SPEAKER_02]: very clear where they can

[00:22:39] [SPEAKER_02]: use AI and where they

[00:22:40] [SPEAKER_02]: can't use AI.

[00:22:41] [SPEAKER_02]: And it's remember it's not

[00:22:43] [SPEAKER_02]: just about new products.

[00:22:44] [SPEAKER_02]: Obviously it's easier to

[00:22:46] [SPEAKER_02]: look at it from the

[00:22:47] [SPEAKER_02]: context of a new product

[00:22:48] [SPEAKER_02]: coming in.

[00:22:49] [SPEAKER_02]: You also have to look at

[00:22:50] [SPEAKER_02]: it through those upgrades

[00:22:51] [SPEAKER_02]: and patches with existing

[00:22:53] [SPEAKER_02]: products and services as

[00:22:55] [SPEAKER_02]: well.

[00:22:55] [SPEAKER_02]: So that's another vector of

[00:22:57] [SPEAKER_02]: risk that you may or not

[00:22:58] [SPEAKER_02]: be thinking about even if

[00:22:59] [SPEAKER_02]: you already have a

[00:23:00] [SPEAKER_02]: governance process in

[00:23:01] [SPEAKER_02]: place for the adoption

[00:23:03] [SPEAKER_02]: of new technology where

[00:23:05] [SPEAKER_02]: there may be AI right.

[00:23:06] [SPEAKER_02]: So it's coming from all

[00:23:08] [SPEAKER_02]: unfortunately the surface

[00:23:10] [SPEAKER_02]: has gotten so much

[00:23:12] [SPEAKER_02]: larger from a risk

[00:23:13] [SPEAKER_02]: perspective now that with

[00:23:14] [SPEAKER_02]: the introduction of AI

[00:23:15] [SPEAKER_02]: because it's the threat

[00:23:17] [SPEAKER_02]: of existing products

[00:23:18] [SPEAKER_02]: and services.

[00:23:19] [SPEAKER_02]: It's the threat of new

[00:23:20] [SPEAKER_02]: products and services

[00:23:21] [SPEAKER_02]: and then it's a threat of

[00:23:23] [SPEAKER_02]: external products

[00:23:24] [SPEAKER_02]: and services that your

[00:23:26] [SPEAKER_02]: users are introducing

[00:23:27] [SPEAKER_02]: whether you know it

[00:23:28] [SPEAKER_02]: or not through their

[00:23:29] [SPEAKER_02]: own personal phones

[00:23:30] [SPEAKER_02]: or their own personal

[00:23:32] [SPEAKER_02]: devices.

[00:23:33] [SPEAKER_00]: Wow.

[00:23:34] [SPEAKER_00]: Yeah.

[00:23:34] [SPEAKER_00]: Go ahead Jenny.

[00:23:35] [SPEAKER_01]: Well I was going to say

[00:23:36] [SPEAKER_01]: some of the existing

[00:23:37] [SPEAKER_01]: vendors you can already

[00:23:38] [SPEAKER_01]: see that there's AI

[00:23:40] [SPEAKER_01]: enablement with those

[00:23:41] [SPEAKER_01]: existing vendors and

[00:23:42] [SPEAKER_01]: that as Ed was talking

[00:23:43] [SPEAKER_01]: sometimes it just feels

[00:23:44] [SPEAKER_01]: like you know even if

[00:23:46] [SPEAKER_01]: you have governance

[00:23:46] [SPEAKER_01]: in place you're not

[00:23:47] [SPEAKER_01]: going to sort of capture

[00:23:49] [SPEAKER_01]: all of the potential

[00:23:50] [SPEAKER_01]: risks whether someone's

[00:23:51] [SPEAKER_01]: using on their personal

[00:23:52] [SPEAKER_01]: phone and whatnot.

[00:23:54] [SPEAKER_01]: And so it sounds like

[00:23:55] [SPEAKER_01]: you know we just have

[00:23:55] [SPEAKER_01]: to be continuously

[00:23:57] [SPEAKER_01]: sort of thinking about

[00:23:58] [SPEAKER_01]: the risk monitoring

[00:23:59] [SPEAKER_01]: the risk and then

[00:24:00] [SPEAKER_01]: using expertise such

[00:24:01] [SPEAKER_01]: and others out there

[00:24:03] [SPEAKER_01]: because with health

[00:24:04] [SPEAKER_01]: care it just feels

[00:24:05] [SPEAKER_01]: like we are at the

[00:24:07] [SPEAKER_01]: sort of tip of the

[00:24:08] [SPEAKER_01]: sphere in terms of

[00:24:09] [SPEAKER_01]: what's going to happen

[00:24:10] [SPEAKER_01]: with all the data

[00:24:11] [SPEAKER_01]: and then what's going

[00:24:12] [SPEAKER_01]: to happen with all

[00:24:13] [SPEAKER_01]: this technology and

[00:24:14] [SPEAKER_01]: it's moving faster

[00:24:15] [SPEAKER_01]: than I think the

[00:24:16] [SPEAKER_01]: regulations can even

[00:24:17] [SPEAKER_01]: you know be set in place

[00:24:19] [SPEAKER_01]: and so very interesting

[00:24:21] [SPEAKER_01]: kind of dichotomy of

[00:24:22] [SPEAKER_01]: world that we live in now.

[00:24:24] [SPEAKER_00]: Yeah I totally agree

[00:24:25] [SPEAKER_00]: with Jenny there's a

[00:24:26] [SPEAKER_00]: lot for us to think

[00:24:27] [SPEAKER_00]: about here and reflect on

[00:24:29] [SPEAKER_00]: so definitely let's

[00:24:31] [SPEAKER_00]: take advantage of our

[00:24:32] [SPEAKER_00]: time together with

[00:24:33] [SPEAKER_00]: Ed to really give

[00:24:34] [SPEAKER_00]: it some serious thought

[00:24:35] [SPEAKER_00]: are you doing what

[00:24:36] [SPEAKER_00]: you should be doing

[00:24:37] [SPEAKER_00]: can you be doing better

[00:24:38] [SPEAKER_00]: Ed on that note

[00:24:40] [SPEAKER_00]: for the people that

[00:24:41] [SPEAKER_00]: want to reach out

[00:24:42] [SPEAKER_00]: learn more about what

[00:24:43] [SPEAKER_00]: you and your team

[00:24:44] [SPEAKER_00]: are doing and also

[00:24:45] [SPEAKER_00]: by the way I've been

[00:24:46] [SPEAKER_00]: following your podcast

[00:24:48] [SPEAKER_00]: risk never sleep so

[00:24:49] [SPEAKER_00]: let's give you an

[00:24:50] [SPEAKER_00]: opportunity to plug

[00:24:51] [SPEAKER_00]: that and then share

[00:24:52] [SPEAKER_00]: with the listeners

[00:24:52] [SPEAKER_00]: best way that they

[00:24:54] [SPEAKER_00]: can get in touch.

[00:24:55] [SPEAKER_03]: Yeah it's a lot to

[00:24:55] [SPEAKER_03]: impact so best way

[00:24:57] [SPEAKER_02]: to get in touch

[00:24:57] [SPEAKER_02]: you can always send

[00:24:58] [SPEAKER_02]: me an email E.

[00:24:59] [SPEAKER_02]: Goden E.

[00:25:00] [SPEAKER_02]: G.

[00:25:00] [SPEAKER_02]: A.

[00:25:00] [SPEAKER_02]: U.

[00:25:01] [SPEAKER_02]: D.

[00:25:01] [SPEAKER_02]: E.

[00:25:01] [SPEAKER_02]: T.

[00:25:01] [SPEAKER_02]: At Censin at C.

[00:25:02] [SPEAKER_02]: E.

[00:25:03] [SPEAKER_02]: N.

[00:25:03] [SPEAKER_02]: S.

[00:25:03] [SPEAKER_02]: I.

[00:25:04] [SPEAKER_02]: N.

[00:25:04] [SPEAKER_02]: E.

[00:25:04] [SPEAKER_02]: T.

[00:25:04] [SPEAKER_02]: Dot com you can

[00:25:06] [SPEAKER_02]: check out our website

[00:25:07] [SPEAKER_02]: www dot

[00:25:08] [SPEAKER_02]: censored dot com

[00:25:09] [SPEAKER_02]: our podcasts are

[00:25:10] [SPEAKER_02]: available on all of

[00:25:12] [SPEAKER_02]: the major podcast

[00:25:13] [SPEAKER_02]: platforms Spotify

[00:25:14] [SPEAKER_02]: Apple etc.

[00:25:15] [SPEAKER_02]: And I think we're

[00:25:17] [SPEAKER_02]: approaching 90

[00:25:18] [SPEAKER_02]: episodes which is

[00:25:19] [SPEAKER_02]: kind of amazing

[00:25:19] [SPEAKER_02]: I just started this

[00:25:20] [SPEAKER_02]: thing last year so

[00:25:22] [SPEAKER_02]: it just blows my mind

[00:25:23] [SPEAKER_02]: that we're almost at

[00:25:24] [SPEAKER_02]: 100 and we

[00:25:25] [SPEAKER_02]: you know we're very

[00:25:26] [SPEAKER_02]: blessed to have

[00:25:26] [SPEAKER_02]: really the interesting

[00:25:27] [SPEAKER_02]: the cream of the

[00:25:28] [SPEAKER_02]: crop when it comes

[00:25:29] [SPEAKER_02]: to health care

[00:25:30] [SPEAKER_02]: and leaders

[00:25:31] [SPEAKER_02]: that are been out

[00:25:32] [SPEAKER_02]: there they're on

[00:25:33] [SPEAKER_02]: the front lines

[00:25:33] [SPEAKER_02]: are protecting

[00:25:34] [SPEAKER_02]: patient safety

[00:25:35] [SPEAKER_02]: and patient care

[00:25:36] [SPEAKER_02]: delivery so

[00:25:37] [SPEAKER_02]: it's really great

[00:25:38] [SPEAKER_02]: to just be able

[00:25:38] [SPEAKER_02]: to hear the

[00:25:39] [SPEAKER_02]: insight from

[00:25:40] [SPEAKER_02]: several different

[00:25:40] [SPEAKER_02]: perspectives on

[00:25:41] [SPEAKER_02]: not just a I

[00:25:43] [SPEAKER_02]: but just all

[00:25:43] [SPEAKER_02]: facets of cyber

[00:25:44] [SPEAKER_02]: security and I.T.

[00:25:46] [SPEAKER_02]: and patient care

[00:25:47] [SPEAKER_02]: and what was the

[00:25:47] [SPEAKER_02]: other question

[00:25:48] [SPEAKER_02]: you had I

[00:25:48] [SPEAKER_02]: forgot best

[00:25:49] [SPEAKER_00]: place to get

[00:25:50] [SPEAKER_00]: in touch with

[00:25:50] [SPEAKER_00]: you so they

[00:25:51] [SPEAKER_00]: yeah I give you

[00:25:51] [SPEAKER_02]: the best this

[00:25:52] [SPEAKER_02]: place yeah

[00:25:53] [SPEAKER_02]: but also I guess

[00:25:54] [SPEAKER_02]: last thing I'd add

[00:25:55] [SPEAKER_02]: is get involved

[00:25:56] [SPEAKER_02]: there's so many

[00:25:57] [SPEAKER_02]: different associations

[00:25:58] [SPEAKER_02]: and organizations

[00:25:59] [SPEAKER_02]: you can get

[00:26:00] [SPEAKER_02]: involved with if

[00:26:00] [SPEAKER_02]: you're in health

[00:26:01] [SPEAKER_02]: care there's

[00:26:02] [SPEAKER_02]: the health care

[00:26:03] [SPEAKER_02]: sector or health

[00:26:04] [SPEAKER_02]: industry

[00:26:05] [SPEAKER_02]: sector coordinating

[00:26:06] [SPEAKER_02]: council H.S.C.C.

[00:26:08] [SPEAKER_02]: that is a lot

[00:26:09] [SPEAKER_02]: of activity a lot

[00:26:10] [SPEAKER_02]: of information about

[00:26:11] [SPEAKER_02]: A.I. but other

[00:26:11] [SPEAKER_02]: aspects of cyber

[00:26:13] [SPEAKER_02]: security strategies

[00:26:14] [SPEAKER_02]: and programs

[00:26:15] [SPEAKER_02]: and technologies

[00:26:16] [SPEAKER_02]: on their website.

[00:26:18] [SPEAKER_02]: You can also

[00:26:18] [SPEAKER_02]: reach out to the

[00:26:19] [SPEAKER_02]: HHS and look

[00:26:20] [SPEAKER_02]: at to the four

[00:26:21] [SPEAKER_02]: or five D.

[00:26:23] [SPEAKER_02]: Which does

[00:26:23] [SPEAKER_02]: the health industry

[00:26:24] [SPEAKER_02]: cyber security

[00:26:25] [SPEAKER_02]: practices.

[00:26:26] [SPEAKER_02]: Also they're

[00:26:27] [SPEAKER_02]: involved with

[00:26:27] [SPEAKER_02]: the cyber

[00:26:28] [SPEAKER_02]: security performance

[00:26:29] [SPEAKER_02]: goals which have

[00:26:29] [SPEAKER_02]: been recently

[00:26:30] [SPEAKER_02]: announced.

[00:26:31] [SPEAKER_02]: So there's a lot

[00:26:31] [SPEAKER_02]: happening on the

[00:26:32] [SPEAKER_02]: health and cyber

[00:26:33] [SPEAKER_02]: security and risk

[00:26:35] [SPEAKER_02]: front and plenty

[00:26:36] [SPEAKER_02]: of opportunity

[00:26:37] [SPEAKER_02]: to get involved.

[00:26:37] [SPEAKER_02]: And if you

[00:26:39] [SPEAKER_02]: want more

[00:26:39] [SPEAKER_02]: insight into that

[00:26:40] [SPEAKER_02]: again reach

[00:26:41] [SPEAKER_02]: out to me directly.

[00:26:42] [SPEAKER_00]: Love it Ed.

[00:26:43] [SPEAKER_00]: Such great

[00:26:43] [SPEAKER_00]: shares there.

[00:26:45] [SPEAKER_00]: Want to thank you

[00:26:45] [SPEAKER_00]: for participating

[00:26:46] [SPEAKER_00]: in today's

[00:26:47] [SPEAKER_00]: podcast

[00:26:47] [SPEAKER_00]: and listeners

[00:26:48] [SPEAKER_00]: thanks for joining

[00:26:49] [SPEAKER_00]: us viewing us.

[00:26:51] [SPEAKER_00]: This has been a fun

[00:26:52] [SPEAKER_00]: series.

[00:26:52] [SPEAKER_00]: Jenny you want to

[00:26:53] [SPEAKER_00]: wrap us up.

[00:26:54] [SPEAKER_01]: Yeah this has

[00:26:55] [SPEAKER_01]: been a fun series

[00:26:56] [SPEAKER_01]: and Ed thank you

[00:26:56] [SPEAKER_01]: for being our final

[00:26:58] [SPEAKER_01]: guest for the

[00:26:59] [SPEAKER_01]: series to

[00:26:59] [SPEAKER_01]: listeners. Thanks

[00:27:00] [SPEAKER_01]: for being with

[00:27:01] [SPEAKER_01]: us and remember

[00:27:02] [SPEAKER_01]: to check out their

[00:27:02] [SPEAKER_01]: show notes

[00:27:03] [SPEAKER_01]: and for key

[00:27:04] [SPEAKER_01]: takeaways

[00:27:04] [SPEAKER_01]: and the links

[00:27:05] [SPEAKER_01]: to the resources

[00:27:06] [SPEAKER_01]: that was mentioned

[00:27:07] [SPEAKER_01]: on today's

[00:27:07] [SPEAKER_01]: podcast.

[00:27:08] [SPEAKER_01]: Thanks again

[00:27:09] [SPEAKER_01]: and we'll see

[00:27:09] [SPEAKER_01]: you all soon.

[00:27:11] [SPEAKER_00]: Thanks for listening

[00:27:12] [SPEAKER_00]: to our series

[00:27:13] [SPEAKER_00]: Future of AI in Health

[00:27:15] [SPEAKER_00]: our collaboration

[00:27:16] [SPEAKER_00]: with Healthline Media

[00:27:17] [SPEAKER_00]: as we conclude

[00:27:18] [SPEAKER_00]: this episode

[00:27:19] [SPEAKER_00]: we invite you

[00:27:20] [SPEAKER_00]: to stay tuned

[00:27:21] [SPEAKER_00]: for more

[00:27:21] [SPEAKER_00]: insightful discussions

[00:27:22] [SPEAKER_00]: on the series

[00:27:23] [SPEAKER_00]: that we're

[00:27:24] [SPEAKER_00]: doing together.

[00:27:25] [SPEAKER_00]: The future is now

[00:27:26] [SPEAKER_00]: and with knowledge

[00:27:27] [SPEAKER_00]: comes empowerment.

[00:27:28] [SPEAKER_00]: So I want to thank

[00:27:29] [SPEAKER_00]: you for joining us

[00:27:30] [SPEAKER_00]: and looking

[00:27:31] [SPEAKER_00]: forward to having

[00:27:31] [SPEAKER_00]: you with us

[00:27:32] [SPEAKER_00]: on the next time

[00:27:33] [SPEAKER_00]: as we explore

[00:27:34] [SPEAKER_00]: the impact of

[00:27:35] [SPEAKER_00]: AI in healthcare

[00:27:36] [SPEAKER_00]: today

[00:27:37] [SPEAKER_00]: and in the future.